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Seeking a Patient Care Advocate who is a perfect fit for our growing practice.
About Us: An Independent Imaging Center that practices exemplary service and holds true to small-practice values.
What we are looking for:
· Hard-working team players: Loyal, competitive team players who can work towards a team goal while being results-driven consultant who can create their own track record of success.
· Persuasive influencers: People who understand the market and can use their relationship skills and depth of knowledge to secure buy-in and loyalty to referral sources.
· Mission-driven: People who can buy-in on our mission statement and do whatever it takes to share that with our patients, team, and providers who choose us.
· Adaptable communicators: Representatives that can overcome change with growth, adapt without losing sight of our goal, and give insight on new opportunities both internally and externally.
Radiology Front Desk and Scheduler
Our Outpatient Radiology Center is looking for a Radiology Front Desk and Scheduler. This is an onsite position. The Radiology Patient Advocate will communicate regularly with patients, physicians, and UDI technologists while scheduling and checking in single/multiple radiology exams and procedures.
This is a Full-Time position. The hours of operation are Monday - Friday, 7:30am-8:00pm, and Saturdays, 7:00am-2:00pm. Saturdays are mandatory for this position.
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Register patients by verifying demographic information and insurance coverage
- Schedule appointments and manage the appointment calendar
- Answer phone calls and address patient inquiries or direct them to the appropriate department
- Collect and process patient payments
- Maintain patient records and ensure accuracy of medical information
- Assist with medical administrative support tasks as needed
- Follow HIPAA guidelines to ensure patient confidentiality
Requirements:
- Previous experience in a medical office or similar setting preferred
- Knowledge of medical terminology and procedures
- Proficiency in using medical software
- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with office equipment and basic computer skills
Please note that this position does require Business Casual dress.
We offer competitive pay, benefits, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent patient service, we would love to hear from you. Apply today!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Radiology
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Rotating weekends
- Weekends as needed
Application Question(s):
- Please read the hours of operation and location details of this job post. Please note: a candidate will need to be available Monday - Friday, from 7:00AM - 8:00PM and on Saturday,s 7:00AM - 2:00PM. The hours are split and rotate weekly. Can you comply with this?
- This is not a remote position. Are you able to work in the office?
Education:
- Associate (Preferred)
Experience:
- Customer service: 5 years (Preferred)
- Medical: 2 years (Preferred)
Ability to Commute:
- Winter Park, FL (Required)
Ability to Relocate:
- Winter Park, FL: Relocate before starting work (Required)
Work Location: In person
