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Staffing: A Sensible Burden Lift for Office Administrators


The Medical Office Administrator - Is there another position in the business world that asks for more? A normal medical office manager job description usually has about 7 other job descriptions within it. Let's look at just some of the responsibilities:

  • Dynamic, experienced, strong leadership skills to direct and oversee operations.
  • Establishing and monitoring business processes to ensure effective and efficient clinical operations,
  • ‪Designing efficient patient flow patterns to maximize physician schedules,
  • ‪Assessing patient satisfaction and developing improvement strategies,
  • ‪Implementing and overseeing practice compliance programs, including HIPAA and OSHA,
  • ‪Overseeing the revenue cycle team to ensure effective billing and collection processes,
  • ‪Ensuring that processes are in place to meet MIPS requirements,
  • ‪Reviewing current and developing new operational policies and procedures,
  • ‪Recruiting, managing and evaluating practice staff to ensure staff compliance with all companies and procedures,
  • ‪Developing and monitoring benchmarks for practice performance standards,
  • Assist with the inventory of all medications and clinical supplies,
  • Ability to do some marketing with all types of referral sources such as, referral physicians, web, etc.,
  • Manage the process with all of the insurance carriers.

One of the most important duties of the medical office manager is to recruit, manage, and evaluate staff and that is a job in itself. If you are not proactively recruiting and managing your staff well, this particular job requirement will take 75 percent of their time.

What can you do for support here? Partner with a great staffing company who can support you in your clinical and clerical support hiring. There is a big misconception that a staffing company is too expensive. If utilized correctly, partnering with a staffing company can actually be an investment. How you say?

Save Time & Resources

Staffing agencies can be an extension of your current department. Hiring a new employee requires a great deal of time that you may not have. Contracting a staffing agency allows you to focus on the current needs of the practice and not have to worry about sifting through hundreds of resumes, updating listings, and scheduling interviews.

Bridge to Permanent Positions

Starting an employee in a temporary position provides the perfect opportunity for employers to give employees a test run before making the transition to full time.

Deep Networks to find Talent fast

Staffing companies have a sourcing and speed advantage and allows them to find top people quickly.

Liability and Try Before you Buy:

When you hire someone through a staffing firm, they are not your employee. Therefore, you have no liability for their workers comp, professional and general liability, payroll taxes, and unemployment claims.

Patrick Dudley is the Managing Director, of SourceMaster Search | Staffing | MatchabilityTM. Patrick has over 20 years' experience in the staffing industry including owning his own agency since 2001. Patrick can be reached at Learn more about SourceMaster Search | Staffing | MatchabilityTM on their website,

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